Kayako’s SupportSuite is a multi-faceted solution allowing you to manage your emails, online issues, chats, self service and issues received by your customers. The entire system has been designed to improve productivity and provide seamless integration between all the available modules. Key features of the product include:

• AJAX based Rich User Interface
• Active Directory (LDAP), vBulletin, ModernBill integration
• ViewShare feature allowing you to guide your clients in realtime
• Staff to Staff Voice Chats
• SLA's, Work Schedules and Escalations
• Detailed Reports and Analytics
• Microsoft® Outlook® Integration
• Teamwork module allowing you to create shared Events, Contacts and Tasks

Looking for a reliable host for your growing Kayako database? Our experienced support team can help you create a custom Kayako SupportSuite solution suited to your needs.  Our Kayako hosting packages start at $39.99/month. For more information about Gaglani Kayako hosting or to request a quote, please contact us at 1-908-837-9059 or by e-mail.